Frequently Asked Questions
How long does shipping take?
Our target estimate is 7–14 days from placing your order for eligible items and destinations. This is not guaranteed; customs, shipping carrier and supplier availability can affect timing. See Shipping & Delivery or contact us before buying for a product-specific estimate.
Is standard shipping free?
Yes, where free standard shipping is available for the order’s delivery destination at checkout. There is no minimum spend. Import duties or taxes not collected at checkout may be payable separately.
Where do you ship?
Supported destinations and shipping availability depend on the product. Enter your delivery address at checkout to see the delivery methods offered.
Can I return my order?
Furruvi offers a 30-day voluntary return window for eligible items. Please read Returns & Refunds for conditions and instructions. Your statutory rights remain unaffected.
What if something arrives damaged?
Contact us promptly with your order number and a description of the issue. We will help with an appropriate remedy and refund or replacement options.
How can I track my order?
We provide tracking after dispatch when it is available. Some tracking providers take time to start reporting scans.
How can I contact Furruvi?
Send an email to cruzp8009@gmail.com or use the Contact page.